secnostic inventory
Builds a reliable IT/OT asset and service scope per customer from systems, software, identities, networks, and ownership.
Scale MSP operations
secnostic® connects ITIT comprises systems, networks, and software that process, store, transmit, or provide information. and OT environmentsOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure., assetsAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security., risks, and evidence, cleanly separated per tenant. MSPMSP stands for managed service provider: a company that continuously delivers IT, security, or operational services for customers. teams work from a current technical view of each customer environment.
For service leadership, IT/OT support, and security services.
Many tenants, one control plane
A compromise of your tooling otherwise hits every client at once, which is exactly why MSPs are a high-value targetJoint advisory from international cybersecurity authorities on protecting MSPs and their customers.. Admin access therefore runs on least privilegeNCSC guidance for choosing a managed service provider and assessing security, access, and responsibilities. and just-in-time, and the coverage evidence you keep for clients also covers your own NIS2 dutyConsolidated text of EU Directive 2022/2555 (NIS2) on measures for a high common level of cybersecurity across the Union..
What this covers
MSPsMSP stands for managed service provider: a company that continuously delivers IT, security, or operational services for customers. do not scale through more tool tabs. They scale through repeatable, tenant-separated operations. The NCSC guidance on choosing an MSPNCSC guidance for choosing a managed service provider and assessing security, access, and responsibilities. and the CISA and NSA recommendations for MSPsJoint advisory from international cybersecurity authorities on protecting MSPs and their customers. put tenant separation, controlled provider access, and traceable operating data at the center.
The solution combines tenant separation with IT/OT asset contextJoint agency guidance published in August 2025 on building an OT asset inventory with taxonomy, data management, and lifecycle maintenance., secure administration, coverage checks, and service evidence in one operating view.
MSPsMSP stands for managed service provider: a company that continuously delivers IT, security, or operational services for customers. work across many customers, ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OT environmentsOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure., and tool stacks. Without a shared data baseline, every ticket, inventory question, and vulnerabilityA vulnerability is an exploitable weakness in software, hardware, configuration, process, or architecture. advisory turns into manual lookup work.
Outcomes
- faster ticket triage from one shared customer scope
- a tenant-clean inventory for ITIT comprises systems, networks, and software that process, store, transmit, or provide information. and OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. assetsAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security.
- repeatable routines for onboarding and reconciliation
- a tenant-clean view of EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., identities, and vulnerabilitiesA vulnerability is an exploitable weakness in software, hardware, configuration, process, or architecture.
One graph per tenant
Each client gets a separate tenant. Configured imports or interfaces receive data from existing ITIT comprises systems, networks, and software that process, store, transmit, or provide information. tools and approved OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. observations that the inventory graph condenses into one record per assetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security., with owner, site, zoneZones & Conduits is an IEC 62443 concept that groups systems with similar protection needs into security zones and describes permitted communication paths between these zones as conduits., and coverage. Passing sensor data to inventory requires a configured integration.
From there come a current ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. estate, the coverage-gap list, and events for optionally connected focusAlert. No client sees another's data, and admin access stays scoped to one tenant and one role through RBACRBAC controls permissions through roles: users are assigned roles, and roles bundle the permitted actions or access. and just-in-time elevation.
In practice, per tenant
Repeatable flows across many clients, without mixing data.
- Create tenantA separate workspace with ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. scope, sites, roles, and ownership.
- Connect sourcesRMMRMM stands for remote monitoring and management and describes software that lets IT teams or MSPs monitor and manage systems, endpoints, and networks remotely., EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., and identity deliver raw data without replacing anything at once.
- Build baselineThe sensor builds an inventory passively, including OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure., without agents everywhere.
- Hand overThe client has a dependable picture fast, instead of a weeks-long survey.
- ObserveRMMRMM stands for remote monitoring and management and describes software that lets IT teams or MSPs monitor and manage systems, endpoints, and networks remotely., EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., and sensing continuously deliver new or changed assetsAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security..
- PlaceEach assetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security. is mapped to tenant, site, ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. zoneZones & Conduits is an IEC 62443 concept that groups systems with similar protection needs into security zones and describes permitted communication paths between these zones as conduits., owner, and lifecycle.
- ReconcileConflicting sources and missing coverage become concrete data gaps.
- TrackOpen clarifications and actions stay linked to the assetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security. until they are resolved.
- FindEndpoints with no EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., unmanaged in MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., or at end-of-supportEOL/EOS describes lifecycle states in which a vendor no longer regularly maintains, sells, or supports a product, firmware, or system. become visible per client.
- Place itThe gap is tied to criticality, site, and owner.
- ActThe task goes to the service team, with context instead of a screenshot.
- ProveBefore and after stay traceable for the client and for evidence.
- RolesEvery action is scoped by RBACRBAC controls permissions through roles: users are assigned roles, and roles bundle the permitted actions or access. to one tenant and one role.
- Just-in-timeElevated rights apply only to the task and the time window.
- SeparateA technician sees and touches only the assigned client.
- Audit trailWho did what in which tenant stays documented and traceable.
What stays hidden without shared asset context
Separate tools, coverage gaps, and unclear ownership weaken operations.
Tooling as an entry point
Privileged RMMRMM stands for remote monitoring and management and describes software that lets IT teams or MSPs monitor and manage systems, endpoints, and networks remotely. access across many clients turns one compromised console into a risk for all of them.
Operational evidence by hand
AssetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security. coverage and risk evidence stay incomplete when they are assembled from separate exports.
Unclear coverage
Endpoints with no EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., unmanaged in MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., or at end-of-supportEOL/EOS describes lifecycle states in which a vendor no longer regularly maintains, sells, or supports a product, firmware, or system. stay invisible per client.
Service scope drifts from reality
ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. scope and real assetsAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security. diverge when sites, networks, and ownership are not connected.
Which product modules are involved
The modules play different roles in the deployment: observation, inventory, platform governance, and handover to the right people.
FAQ
Key questions before a first scoping conversation.
Does secnostic replace RMM or security tools?
No. secnostic® adds shared tenant, ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OT assetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security., and evidence context around RMMRMM stands for remote monitoring and management and describes software that lets IT teams or MSPs monitor and manage systems, endpoints, and networks remotely. and security tools. Existing tools remain data sources and day-to-day work systems.
How are customer records separated?
Each customer is managed as its own tenant with its own sources, roles, reports, and evidence. MSPMSP stands for managed service provider: a company that continuously delivers IT, security, or operational services for customers. teams can reuse standards without mixing customer data.
Where should an MSP start?
Usually with one representative customer or demo tenant: ITIT comprises systems, networks, and software that process, store, transmit, or provide information./OTOT covers hardware and software that monitor and control physical devices, plants, processes, or infrastructure. scope, key sources, asset baselineAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security., coverage checks, and roles are set up cleanly first.
Does this help security services too?
Yes. EDREDR stands for endpoint detection and response and describes security capabilities for detecting, investigating, and responding to threats on endpoints., MDMMDM stands for mobile device management and describes central management of mobile devices and endpoints through enrollment, policies, and device configuration., identity, backup, and vulnerabilityA vulnerability is an exploitable weakness in software, hardware, configuration, process, or architecture. data are connected with assetAn asset is a physical or digital element that is relevant to operations, control, monitoring, or security. context so prioritization, customer communication, and evidence get faster.
Which integrations need to be configured?
Passing sensor data to inventory requires a configured integration. Users sign in through the configured external identity providerAn IdP creates and manages identity information and provides authentication services for applications.. platform manages tenants and access to connected applications.
Clarify the MSP scope without tool chaos
We start with one customer tenant, the most important data sources, and one IT/OT asset question that operations need answered now.